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How To Talk & Listen: Effective Communication at Work
Mar 28, 2018 @ 8:30 am - 10:00 am
Creating Great Places to Work Series
We all play a role in the culture of our workplace, or what it is like to work where we work. People in sanctioned leadership roles (i.e. heads of organizations, managers and supervisors) have a particular impact on the health and well-being of a workplace. In this series of workshops, we look at a few different elements that affect the culture of an organization…and we teach lots of practical tools to make our workplaces even better than they are. Participants can come to as many or as few as they like. Although we weave the thread of Creating Great Places to Work throughout, each workshop stands on its own.
How to Talk & Listen: Effective Communication at Work
(workshop 2 of 4 in the Creating Great Places to Work series)
Communication– expressing ideas and opinions, listening to others, understanding what is heard–is the foundation for healthy and productive workplaces. Honing our communication skills is a lifelong process. In this workshop, participants learn how active listening, emotional intelligence, and effective language can help improve what they do and their relationships with others at work (and throughout their lives). Participants gain helpful communication tools they can use right away, like how to talk and listen for understanding and how to tmanage your own emotions during a challenging situation. These strategies can be used in all dynamics at work–in group and 1:1 settings, peer to peer peer, supervisor to employee, and employee to supervisor.
Other workshops in this series:
Feb 28: Workplace Culture: Creating Healthy & Positive Places to Work
March 28: How to Talk & Listen: Effective Communication at Work
April 25: Performance Feedback: The “Secret Sauce” for A Great Place to Work
May 23 Resilience: The Antidote to Stress
About the Instructors
Jennifer Jacobs (Human Resource & Management Consultant, EAP Counselor, Workshop Facilitator)
Jennifer owns and manages THRIVEeap. She lived in Windham County for most of her life and has a deep connection to the community. In 2014 she took over the former practice, Consultants for Workplace and Family Health, and transformed it into THRIVEeap. Jennifer very intentionally chose the word “thrive” for the work that the company does. She firmly believes that with the right resources, support, and opportunities, anyone can “flourish, grow, and prosper.” She is committed to helping others do just that by increasing access to mental health support through Employee Assistance and making places of work the best they can be.
Karen Blumberg (Lead Workshop Facilitator, EAP Counselor)
As an experienced workshop facilitator, Karen brings great joy and passion to helping individuals and teams learn and grow. She helps identify how Learning & Development can address key needs within an organization and create a comprehensive plan to extend learning beyond a workshop. As a seasoned mental health clinician she also provides knowledgeable and compassionate support to employees when they are experiencing something distressful.